I see where the work gets stuck.
I'm Ken. I learn how a business runs fast, then I build the systems that take the busywork off your team. Your data stays yours.
4 systems running right now
- Based in
- The Philippines, working remotely
- In operations since
- 2012
- Builds for
- Small businesses that run on calls and appointments
How I got here.
Years of answering customers and fixing broken processes, before building the systems that fix them.
- 2012
Customer support
Six years answering customers. I learned what they ask, and what slips through when a team is busy.
- 2018
B2B ordering
Ran orders between sales, suppliers and customer service, fixing delays before customers noticed.
- 2022
Technical support
Tracked down the root cause of client problems on an e-commerce platform.
- 2023
Virtual assistant
Took over clients' websites and SEO, then started building automations to do the repetitive work.
- 2025
Process engineer
Mapped how orders moved through sales, SAP, the warehouse and carriers, and found where they broke.
- Now
Systems builder
I build one system a small business runs on, so it has fewer separate apps to pay for.
Running right now.
Content system
Plans, writes and checks social posts every day for two mortgage brands. A person approves each one before it goes out.
Lead finder
Finds businesses, reads their websites for real problems, writes a personal opener and checks the email address.
Website checker
Checks pages, suggests fixes, applies them after an email approval, then checks the live page to confirm.
Law firm intake
Built a law firm an intake system that covers what its monthly intake software did. The firm keeps its copy and its data.
How I work.
I learn your workflow first
Before I build anything, I map how the work really moves through your business.
Simple beats clever
Small, separate pieces. When one needs a fix, the rest keep running.
It tells you when something breaks
Every system reports what went wrong, so nothing fails quietly.
Honest about results
I tell you what's proven and what's still being tested.
Let's look at your week.
Tell me which apps you pay for every month and where the busywork piles up. I'll show you what I would build.
- I reply personally
- The demo call is free
- No obligation
Sent. Thank you.
I'll reply personally to set up your free demo call. A confirmation is on its way to your inbox.